Lynda.Com, one of the well-known providers of educational materials, has produced Windows 7 Essential Training. It is a series of videos that discuss on how users can use and maximize the functionality of Windows 7. David Rivers hosts the series that is formatted as a training module. In one particular module, Rivers addresses one of the most common concerns of users: installing and troubleshooting printers in Windows 7.
Click here to view Microsoft Windows 7 Essential Training: Printer Troubleshooting.
In this clip or module, Rivers discusses on how Windows 7 users can solve common and relatively minor printer problems. For example, when a user prints a file from the computer but nothing happens, Rivers iterates some techniques that would allow the user to troubleshoot this problem. The video also teaches users how to read the printer icon in the task bar and how to look at the queue of files that are waiting to be printed.