Machine Error 32 is also the same as Print Unable 32, actually it’s just the name that is modified but they’re basically pertaining to the same problem. Typically, it appears on the status LCD of a machine if there’s any paper or just anything that gets stuck in the printer’s drum unit. The four printer configurations included in the Brother MFC-9440 series uses black & color Brother DR110CL drum cartridges. These replaceable components are very sensitive that it can cause serious problems if they get damaged, and that includes the Machine Error 32.
- To start, turn the printer OFF first and unplug it from the power outlet.
- Open the front cover through the release button, and fold it down revealing the cartridges and imaging drum units.
Pull out the cartridge slots and drum by holding the green handle. Gently lift the drum unit up to fully pull the whole component out.
- To pull it out of the printer, or rather remove it so you can check the inside of the machine, turn the gray lock at the left edge of the drum unit. Set it aside on a clean surface, or you can simply lay a piece of news paper to avoid toner spills.
- Now that you have removed the drums and cartridges, inspect inside the printer and check every corners, edges and sides for scraps of stuck papers.
- You also need to check the cartridges and imaging drum if in case the root cause of the problem is actually not from the printer but on the consumables instead.
- One by one, remove the toner cartridges and inspect them, as well as the drums. Once done, return the cartridges back to their slots, but before that it would be nice to clean them first for reassurance.
- Before you re-install the drum units back inside the printer, you could also inspect the belt unit of the machine. Scraps and pieces of sheets might also get stuck from it due to paper jams. Take note of the proper handling as you can only hold it through the green handle. Pull it out, and then check the top and bottom of the belt.
- Once you have fully inspected and clean the printer and its components return everything that you removed. Then close the front cover, just make sure it is properly lock because you will get another error if the front cover is not properly close.
Check if the Machine Error 32 has been fixed by turning the unit ON and running a test print.
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